I don’t know you, but . . .

by Alice Heiman on February 20, 2012

I am always telling business owners and salespeople to get out and network but so many of them don’t follow my advice.  There are many reasons but one of the biggest hurdles is approaching someone you don’t know; it’s a lot like cold-calling which most people hate.  Even me, as outgoing as I am, sometimes find it difficult to walk up to a group of people I don’t know and try to get into the conversation.  But what’s the point of networking if I go to a networking event and only talk to the people I already know?  Granted, it might remind them to use my services if needed but  to continue to expand my business  I need to meet people new people as well.

So how do you walk up to a perfect stranger and strike up a conversation that could lead to sales?  The first thing is don’t think about sales.  Don’t think about yourself.  Think about getting to know the other person.  When I am at a large networking event, I always look for people standing alone; I figure they are an easy target because they aren’t integrated and may be feeling left out. They are usually grateful that someone approached them.  I use my smile – one of my best assets – and catch their eye and walk over.  Of course I extend my hand and say hi.  I usually ask if they are a member of the organization or if they have been to the event before and then follow the line of conversation based on their answer.  I keep the person engaged by asking questions about the organization, the event, the speaker and when appropriate I will ask them questions about themselves and their work. As long as I am asking and they are answering, I have their attention.  As I wind the conversation down, so that I can have the chance to meet a few more people, I ask for their card and offer mine and if I will be following up I let them know by saying something like, “I’ll give you a call so we can arrange a time to grab a cup of coffee.”  It’s not so hard but for me but for someone more introverted this can be a challenge.

What I find harder is approaching a group that is talking. But at some events everyone is standing around talking to the people they already know.  If I am going to meet someone, I have to approach a group.  I usually look for a smaller group of 3 or 4 and again, use my smile to catch someone’s eye and start walking toward them.  If I can’t catch an eye, I try another group.  When I get close, the group will usually expand to let me in and if they don’t immediately greet me, I just listen and get involved in their conversation, never talking about myself, always joining in on the topic and when the appropriate time comes, I thank them for letting me squeeze in on the conversation and introduce myself.  Trust me, I know this isn’t easy for many people and that is why I prefer  attending structured networking events like the BizTalk Blender, so that I am in a comfortable setting that guarantees I will meet new people that I can do business with, collaborate with or develop into a referral source.  If you are not in Reno, you can bring the BizTalk Blender to your business community or look for other structured networking events to attend.

Here’s a short video from www.candogo. com on approaching someone at a networking event.

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Who Gives a Tweet – From Carnegie Mellon University

by Alice Heiman on February 5, 2012

Gotta love twitter – it is the place where I get most of the news that keeps me current with what’s going on in sales and social media as well as the world. I learned today about BMWs that can drive themselves and got an update on the Planned Parenthood – Susan G. Koman debacle.  I also looked at a graphic that showed the difference between conservative and liberal presidents and  how that effects the voters.  There is no end to the information you can get to quickly through twitter depending on who you are following.

In monitoring twitter today I came across this excellent article describing further some of the things I posted yesterday. “Twitter says more than 200 million tweets are sent each day, yet most users get little feedback about the messages they send besides occasional retweets, or when followers opt to stop following them.” This speaks directly to my point that your opportunity on twitter exists in engaging followers not just sending out messages. “A well-received tweet is not all that common,” Bernstein said. “A significant amount of content is considered not worth reading, for a variety of reasons.”

Is your content worth reading? More importantly is it worth commenting on? Are you just retweeting or are you commenting on the tweets. Try interacting more and see what happens.

The article shares nine lessons for improving tweet content.

Thanks to the researchers at Carnegie Mellon, MIT and Georgia Tech for caring enough about this great communication platform to give us this feedback.

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Twitter Here, Twitter there . . . . 3 things to improve the way you tweet!

February 4, 2012

I have been using Twitter since December of 2008 @aliceheiman.  I currently have 897 followers – not 8,000 or 80,000, so I am obviously not the expert.  It took me quite some time to figure out how to use it effectively and I am still learning.  My observation, most people don’t use it well; using [...]

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Yes, You Can Sell on Social Media

January 7, 2012

What you can’t do is spam. Kipp Bodnar wrote a great article on Social Media B2B called 5 Ridiculous B2B Social Media Marketing Myths. Business owners need to learn to use social media. If they are just starting now they are coming late to the game. Social media is part of sales and marketing now [...]

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Cash from Compassion

January 5, 2012

From new clients to news coverage, it’s a no-brainer that being involved with your community is a great way to boost small business growth.  But what’s the best way to give back – and make sure everybody wins? http://www.littlepinkbook.com/little-pink-book/business/cash-from-compassion

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5 Reasons to Keep Prospecting in December

December 18, 2011

December is a great time of year to prospect. Most business owners and salespeople believe that trying to reach prospects at year-end is pointless and instead spend time getting organized for the coming year. In doing this, they miss out on one of the best times of the year to reach decision makers live.

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How to Get Followers on Your LinkedIn Company Page

November 29, 2011

(In an earlier post, I discussed whether or not you should be on LinkedIn. If you’re new to LinkedIn, you’ll want to read that article first to learn how to build a strong network.) There is lots of talk about the new LinkedIn company pages. For some it is just another place on the internet [...]

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Where Did I Get This Business Card?

November 8, 2011

Here I sit, the queen of follow up, writing a post about follow up because the past few weeks I have failed miserably at it.  Everyone blocks time on their calendar to attend an event, whether it be a trade show, conference or a professional organization’s networking event. But rarely do they schedule time to [...]

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Is a Business Male or Female?

November 2, 2011

Why do I keep writing about Facebook, I am not a Facebook expert.  Yet I use Facebook daily for business as part of my marketing strategy.  I do believe that small businesses can generate interest and find new clients via social media and for some of you Facebook is where your target audience hangs out [...]

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Should I Be on LinkedIn?

October 24, 2011

When people ask me if they should be on LinkedIn I always ask, “Is anyone you do business with or want to do business with on LinkedIn?”  If the answer is yes, then you need to be on LinkedIn. LinkedIn is a very powerful tool when used correctly.  But just “being” on LinkedIn is not [...]

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