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This is the 7th of 8 tips on how to get more sales in 2010.
7. Innovate.
What else can you offer your customers that they need? Is it a complimentary product or service? Is it information, support? Survey your customers and find out what they wish your product could do or what service they wish you would provide? Brainstorm with your customers and your team and come up with something new. Change the way you do things, rearrange your departments, innovate your customer service. Can you add live chat to help support your customers? Do you need to write more white papers on how they can use your products? Can you come up with a new twist on an old product, turn it into and ebook, a video, a webinar? How about starting customer interest groups so your customers can communicate with one another and learn together and possibly innovate. Build a customer community so your customers can get to know each other and possibly do business together. Just imagine all the things you could possibly do. Most of it doesn’t cost a lot of money. Take some time to innovate. Plan it into your schedule.
