Building Relationships

I have been using Twitter since December of 2008 @aliceheiman.  I currently have 897 followers – not 8,000 or 80,000, so I am obviously not the expert.  It took me quite some time to figure out how to use it effectively and I am still learning.  My observation, most people don’t use it well; using it solely to push information which is a one way communication.  Their goal: drive traffic to their blog or website. And if the information they give is valuable, it may do that.  I learn a lot from the people I follow on Twitter through their links and articles, and I in turn share with others.  Sure, it’s a great way to get information out, but I strongly believe we receive more when we engage in conversation and not just gain followers. For me Twitter works best if you can develop relationships with people and in order to do that you have to inspire dialogue.

If you want to get the most out of Twitter use it to communicate with your followers, not just by posting quotes, tips and blog posts – which you certainly should do, but by interacting. Make posts in a way that gets people thinking and encourages them to respond to you not just click your link.

1. Respond to the posts of others, don’t just retweet. Respond back your thoughts on their comment, ask them questions, start a conversation.

2. Get to know some of your followers and figure out who has information that your followers would appreciate and retweet or repost that info. If you click through on one of their blog posts, make a comment on their blog.

3. Find your followers and people you follow on Facebook, LinkedIn, Google + and Youtube and see what they are up to there. Connecting with them on multiple platforms lets you know them better.

If you are not sure what to do, watch some of the experts. Twitter is not designed to be a broadcast system, especially if you are trying to develop followers and elevate your status as an expert. It is best used to help you have a two way communication that develops a deeper relationship with followers and adds value to their lives.

Here is an article listing some twitter resources.

P.S. I am by no means a twitter expert, nor do I always implement very well the things I have laid out for you here, but when I do these things my followers grow and people connect with me so that I can be of service to them. And yes, I have gotten leads from Twitter.

If you’d like to follow me on Twitter click here.

 

 

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5 Reasons to Keep Prospecting in December

by Alice Heiman on December 18, 2011

Why does everyone stop work this time of year?

My good friend Caryn Kopp wrote a great article on why it is so important for salespeople to keep working during November and December.   I have started with several new clients this month and I am doing lots of follow up to move sales through my funnel. Caryn outlines 5 reasons to keep prospecting in December.

Fill Your Pipeline In December

Why late December is a great time of year to reach Decision Makers
By: Caryn Kopp, Chief Door Opener®

Why spend the last two weeks of December cleaning out files when you could be filling next year’s pipeline with new business?  Most business owners and salespeople believe that trying to reach prospects at year-end is pointless and instead spend time getting organized for the coming year.   In doing this, they miss out on one of the best times of the year to reach decision makers live.  Here’s what we’ve learned about prospecting in December…

  1. Companies have fewer internal meetings during the last two weeks of the year due to employee vacations and mid-day holiday parties.  This means decision makers are more likely to be working at their desks and available when you call.
  2. Many assistants take year-end time off (especially if they have school-age children), leaving decision makers to answer their own phones…without gatekeepers.
  3. Decision makers who are in their offices at this time of year are more relaxed and chatty.
  4. Your competitors don’t think this way.  They usually stop calling prospects the 2nd week of  December.  Your “share of voice” when leaving voicemails and reaching prospects live will be higher and you will get more accomplished with each call.
  5. Decision makers will typically not accept a meeting from mid to end of December. However, if you request a date to meet NEXT year (which is just days away), their  calendars are usually wide open.  Ask for a meeting in early January and watch your calendar fill up.

This works especially well with hard-to-reach and senior level decision makers.  Connecting with prospect decision makers is just the first step in getting the door open.  Once you have a prospect on the phone you will need to deliver a content-rich message that is so relevant and compelling your prospect will invite you in for a meeting.  Does the message you are using now accomplish this for you?  Of course you must also be prepared to answer the objections that will inevitably come your way.  How much time have you spent pre-thinking answers that will get you past the objections you face?  Don’t forget to couple your objection response with a request for a next step.  How often do you do this?  What are you planning to do to develop new business this December?

About the author…Caryn Kopp, is the Managing Director and Chief Door Opener® of Kopp Consulting, LLC., a nationwide company which helps its clients secure initial meetings with high level, hard to reach, decision makers.  This program is called the Door Opener® Service.  Caryn is the author of The Path To The Cash! ®  The Words You NEED To Bypass Those Darned Prospect Objections!  This is the go-to book for getting in the door with prospects.  For more information go to www.koppconsultingusa.com.  

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How to Get Followers on Your LinkedIn Company Page

November 29, 2011

(In an earlier post, I discussed whether or not you should be on LinkedIn. If you’re new to LinkedIn, you’ll want to read that article first to learn how to build a strong network.) There is lots of talk about the new LinkedIn company pages. For some it is just another place on the internet [...]

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Where Did I Get This Business Card?

November 8, 2011

Here I sit, the queen of follow up, writing a post about follow up because the past few weeks I have failed miserably at it.  Everyone blocks time on their calendar to attend an event, whether it be a trade show, conference or a professional organization’s networking event. But rarely do they schedule time to [...]

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Should I Be on LinkedIn?

October 24, 2011

When people ask me if they should be on LinkedIn I always ask, “Is anyone you do business with or want to do business with on LinkedIn?”  If the answer is yes, then you need to be on LinkedIn. LinkedIn is a very powerful tool when used correctly.  But just “being” on LinkedIn is not [...]

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Five Rules for Building Strong Connections

October 17, 2011

This article is published in this month’s Start Up, a special edition of Entrepreneur Magazine from my interview with Katie Rossomano. It’s available at your  local bookstore or online. Most entrepreneurs know networking is important, but they may not realize just how crucial it is to the success of their new venture. “Building a network helps entrepreneurs [...]

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Social Business???

September 28, 2011

I just finished reading Gerhard Gschwandtner’s 9/21 blog post,  Social Media Is Getting Tired…Social Business Is the New Frontier . I can really relate to the term Social Business.  I agree with Gerhard that social media is looked at as a waste of time and in many instances it can be.  However, for salespeople being present and interacting on social [...]

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How Can I Get Business From My Volunteer Efforts?

September 20, 2011

This is a controversial topic. When you are volunteering, it should be from the heart and because you want to help your community. That said, I have met many wonderful people through my volunteer efforts over the years and some of them have become my clients. Years ago when I was the president of Nevada Gifted [...]

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Meet Your Next Prospect at Little League

September 14, 2011

Where do you meet your prospects? I’ve met some of my best prospects at my son’s sporting events. Year’s ago when my son played Little League baseball, I hated sitting through those long games, especially when it was freezing cold outside.  But like you, I went to most of the games and cheered his team on to [...]

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Is Facebook a waste of time for business owners?

August 8, 2011

“Social media takes so much time and I don’t see it generating business.” I have heard this from many small business owners. It’s true that you can spend lots of time and not get any result unless you are doing things properly. It is also true that some businesses are generating a lot of sales [...]

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