online presence

Lists: Are you in the Top 100?

by Alice Heiman on May 11, 2012

Have you ever wondered how companies get on the “Top” lists.  I recently made Evan Carmicheal’s Top 100 Sales Experts to Watch on Twitter.  He publishes this every month.  In April I was #77 .  Pretty exciting, I think.  How did I get on this list?  And what does it mean?  Does it get me any business?

One of the things it means is that I am showing up and someone is noticing.  Are you showing up and is anyone noticing?  And really not just anyone, but your ideal customers.  The game is to get noticed by them and have them contact you. Social media is certainly one of the ways to get noticed, along with traditional media and great customer service that turns your customers into a walking advertisement.

The real question is are you at the top of your customer’s list.  Do they think of your first. I’d like to think so, but I make sure.  I use social media, email marketing, networking, one to one calls and visits, handwritten notes, fun gifts, this blog and anything else I can think of to stay there.

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I have been using Twitter since December of 2008 @aliceheiman.  I currently have 897 followers – not 8,000 or 80,000, so I am obviously not the expert.  It took me quite some time to figure out how to use it effectively and I am still learning.  My observation, most people don’t use it well; using it solely to push information which is a one way communication.  Their goal: drive traffic to their blog or website. And if the information they give is valuable, it may do that.  I learn a lot from the people I follow on Twitter through their links and articles, and I in turn share with others.  Sure, it’s a great way to get information out, but I strongly believe we receive more when we engage in conversation and not just gain followers. For me Twitter works best if you can develop relationships with people and in order to do that you have to inspire dialogue.

If you want to get the most out of Twitter use it to communicate with your followers, not just by posting quotes, tips and blog posts – which you certainly should do, but by interacting. Make posts in a way that gets people thinking and encourages them to respond to you not just click your link.

1. Respond to the posts of others, don’t just retweet. Respond back your thoughts on their comment, ask them questions, start a conversation.

2. Get to know some of your followers and figure out who has information that your followers would appreciate and retweet or repost that info. If you click through on one of their blog posts, make a comment on their blog.

3. Find your followers and people you follow on Facebook, LinkedIn, Google + and Youtube and see what they are up to there. Connecting with them on multiple platforms lets you know them better.

If you are not sure what to do, watch some of the experts. Twitter is not designed to be a broadcast system, especially if you are trying to develop followers and elevate your status as an expert. It is best used to help you have a two way communication that develops a deeper relationship with followers and adds value to their lives.

Here is an article listing some twitter resources.

P.S. I am by no means a twitter expert, nor do I always implement very well the things I have laid out for you here, but when I do these things my followers grow and people connect with me so that I can be of service to them. And yes, I have gotten leads from Twitter.

If you’d like to follow me on Twitter click here.

 

 

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